Privacy Policy

Effective Date: Monday May 26, 2026
Last Updated: Monday May 26, 2026

1. Overview

At Truway Property Group we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website https://www.westcentre.com.au or engage with us.

2. What Personal Information We Collect

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Address

  • Property preferences or enquiry details

  • IP address and browser information

  • Any other information you choose to provide via contact forms or correspondence

3. How We Collect Personal Information

We collect personal information through:

  • Website contact forms

  • Email correspondence

  • Telephone enquiries

  • Newsletter subscriptions

  • Property enquiry portals

  • Cookies and analytics tools (e.g. Google Analytics)

4. Why We Collect Your Information

We collect and use personal information to:

  • Respond to your enquiries

  • Provide property updates or marketing communications (with your consent)

  • Process transactions or service requests

  • Improve our website and services

  • Comply with legal obligations

5. How We Store and Protect Your Information

We store your personal information on secure servers and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure.

If personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Our staff, agents, or contractors

  • Third-party service providers who assist in website hosting, email marketing, and analytics

  • Legal or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

7. Cookies and Website Analytics

Our website uses cookies and third-party tools (such as Google Analytics) to help us understand user behaviour and improve user experience. You may choose to disable cookies through your browser settings, though this may affect functionality.

8. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.